David Avrin is one of the world's most in-demand customer experience and marketing speakers — and the ideal choice for both opening and closing keynotes.

As an opening keynote speaker, David sets the stage for profound learning and connection. With keen observations, thought-provoking questions, and an irreverent and entertaining delivery, he provides the context and mindset to challenge assumptions and gives audiences an exciting new filter for the information and connections to come.

As a closing keynote speaker, David reinforces the learning and value received by conference participants while challenging them to forgo ingrained behaviors and think beyond traditional business and marketing mindsets. With the right mix of humor and energy, participants stay to the end and leave with a smile — and a clear idea of what's next and how to get there.

David takes time to carefully craft his presentation to each organization specifically. No two presentations are exactly alike. During the planning process, he connects with your team to discuss the language of your industry and the messaging of your event — ensuring his presentation bolsters and expands on your organization's priorities.

He is the author of multiple books including Why Customers Leave (and How to Win Them Back), It's Not Who You Know — It's Who Knows You, and Visibility Marketing. David has spoken to audiences in more than 25 countries, working with organizations ranging from small businesses to Fortune 500 companies.